Version 2.6 · Effective 2026-10-12 · Please read carefully

StellarGauge - Terms and Conditions

Effective Date: 2026-10-12 Version: 2.6

1. Introduction

These Terms and Conditions ("Terms") govern your use of StellarGauge products and subscription services ("Service") provided by Perlicom Systems Ltd T/A StellarGauge ("we", "us", "our"), a company registered in Ireland (company registration number 546999, VAT number IE3281342GH).

By subscribing to our services, you agree to be bound by these Terms.

2. StellarGauge Products

StellarGauge offers smart home monitoring solutions including:

2.1 Oil Tank Monitor

2.2 Additional Products (Coming Soon)

3. Subscription Service

3.1 Premium Subscription Pricing

3.2 What's Included (Premium)

3.3 Free Tier

4. Pricing and Taxes

4.1 Value Added Tax (VAT)

As an Ireland-based company, we handle VAT as follows:

Ireland (IE): 23% VAT included in price European Union: VAT at your country's rate via EU One-Stop-Shop (OSS) United Kingdom: 20% UK VAT included United States: No sales tax (digital services) Other Countries: Price excludes local taxes

4.2 VAT for Business Customers (B2B)

EU businesses (excluding Ireland) with a valid VAT number may qualify for VAT reverse charge (0% VAT). Provide your VAT number during checkout.

4.3 Tax Documentation

All invoices include:

5. Billing and Payment

5.1 Payment Processing

5.2 Billing Cycle

5.3 Failed Payments

5.4 Price Changes

5.5 In-App Purchases (Apple App Store / Google Play)

If you purchase a subscription through Apple's App Store or Google Play instead of on the web:

6. Billing History and Invoices

6.1 Accessing Invoices

6.2 Invoice Contents

Each invoice includes: invoice number, date, service description, subtotal, tax breakdown, total, and our company details.

7. Cancellation and Refunds

7.1 Cancellation

7.2 Cooling-Off Period (EU/UK)

7.3 Refund Policy

8. Hardware Devices

8.1 Device Purchase

8.2 Compatibility

9. Data and Privacy

9.1 Data We Collect

9.2 Data Retention

9.3 Your Rights (GDPR)

EU/UK users can: access, correct, delete, export data, and object to processing. Contact: support@perlicom.com

10. Monitoring Aid Only

11. Apple App Store (Standard EULA acknowledgement)

If you download the StellarGauge app from the Apple App Store, these Terms are concluded between you and Perlicom Systems Ltd only, and not with Apple Inc. Apple is not responsible for the app or its content. To the extent these Terms differ from Apple's standard Licensed Application End User License Agreement (EULA), these Terms govern, except where the standard EULA gives you greater protection, in which case the standard EULA applies. Apple has no obligation to provide maintenance or support for the app, and is not responsible for any product warranties, claims, or third-party intellectual-property claims relating to the app. You agree to comply with applicable third-party terms when using the app. Apple and its subsidiaries are third-party beneficiaries of these Terms and, upon your acceptance, Apple will have the right to enforce these Terms against you as a third-party beneficiary.

12. Your content and the licence you give us

You own your content. "Your content" means the text, images, audio, video, recordings, files and other material that you create, upload, post, publish or share through StellarGauge. We do not claim ownership of your content, and nothing in these terms gives us ownership of your personal data.

The licence you give us. For content that you choose to publish through StellarGauge (for example by posting it publicly, making it available to other StellarGauge users or the public, or creating a public link that anyone can open), you grant us a worldwide, non-exclusive, royalty-free, transferable and sub-licensable licence to host, use, copy, reproduce, store, modify, adapt, translate, create derivative works from, publish, display, perform and distribute that content, in any media, including to market and promote StellarGauge and our other apps.

Private content and private communications are not covered. Content that you keep to yourself, including anything that StellarGauge only syncs between your own devices, and content that you send privately to particular people (for example messages, calls, meetings and their recordings, files sent to named recipients, or records you share with your own clients) are not covered by that licence. We only store, copy, encrypt and transmit that content as needed to provide StellarGauge to you and the people you send it to, and we never use it for marketing.

13. Feedback and suggestions

If you send us ideas, suggestions, feature requests or other feedback about our apps, you agree that we may use, adapt and commercialise it freely, without any obligation to you and without paying you. Feedback is voluntary and you do not have to give it.

14. Our intellectual property

StellarGauge, its software, design, text, graphics, logos, names, libraries and content supplied by us, and every update, improvement and derivative of them, are owned by Perlicom Systems Ltd or its licensors and are protected by copyright, database right, trade mark and other laws. We also own the material that StellarGauge's own engines, templates and libraries generate (its "outputs"), except your content and copies, scans, conversions or edits of your content, which remain yours. We give you a personal, non-exclusive, non-transferable, revocable licence to install and use StellarGauge, and to use its outputs for your own personal or internal business purposes, in line with these terms. Every right not expressly granted to you is reserved. You may not copy, sell, rent, sub-license or redistribute StellarGauge, or reverse engineer, decompile or modify it, except to the extent the law allows this regardless of these terms.

15. Anonymised and aggregated information

We may create information from the use of our apps that is anonymised (it no longer identifies you or anyone else and cannot reasonably be linked back to a person) or aggregated (combined with information about many users so that no individual can be identified). Anonymised and aggregated information is not personal data. Perlicom Systems Ltd owns it outright and may use, publish, license, commercialise and sell it for any purpose, including research, statistics, benchmarking, product development and commercial reports. We will not try to re-identify anyone from it, and we require anyone we give it to not to try either.

16. Advertising is your choice

Accepting these terms is not consent to personalised advertising, and you do not give that consent by using StellarGauge.

17. Marketing emails

18. Acceptable use

You must not, and must not help anyone else to:

19. Third-party services and app stores

StellarGauge relies on services run by other companies, such as Google Sign-In and the app store you installed it from. Their own terms and privacy policies apply to those services. If you installed StellarGauge from Google Play, the Apple App Store, the Amazon Appstore or the Samsung Galaxy Store, that store's terms (including, for the Apple App Store, Apple's Licensed Application End User License Agreement) also apply and stay in force alongside these terms. If these terms and the store's terms conflict on a matter that the store's terms govern, such as payment and refunds for purchases made through that store, the store's terms apply to that matter.

20. Purchases and subscriptions

The prices, billing, renewal, cancellation, refund and VAT terms described in these terms and shown at checkout apply to purchases of StellarGauge. Nothing in this section reduces them, and nothing in these terms affects your statutory rights as a consumer, including your right to withdraw from a purchase within 14 days where it applies.

21. Changes to prices, packs and what features cost

StellarGauge relies on services that other companies provide to us and charge us for, such as artificial-intelligence models, cloud computing, data storage and backups, hosting, app-store fees and payment processing, and their prices can change at any time. To keep StellarGauge running, we may change:

We make these changes for genuine reasons, such as a change in what our suppliers charge us, in the cost of providing and storing what you create, in taxes or store fees, or in exchange rates, or to add, improve or withdraw a feature. A new price or cost applies only from the time it takes effect: it never changes something you have already paid for and received, and tokens or credits already in your account stay there. StellarGauge shows the current price or cost before you confirm a purchase or spend tokens or credits.

If a change increases the price of a subscription, we or the app store will tell you in advance, as the store's rules require, and you can cancel before the new price applies. If a change increases what an existing feature costs, StellarGauge shows the new cost before you spend anything on that feature, and we will tell you in advance where practicable. If you do not accept a change, you can stop buying, cancel any subscription and stop using StellarGauge.

22. Suspension and termination

You can stop using StellarGauge at any time, and you can delete your account as described in the Privacy Policy.

We may suspend or end your access to StellarGauge or to any feature, or remove content, if we reasonably believe that you have broken these terms or the law, that your use creates a risk for us, other users or third parties, that this is needed to prevent fraud or abuse, or that the law or an authority requires it. Where reasonable we will tell you first and give you the reason, unless that would be unlawful or create a risk.

23. Withdrawing StellarGauge and shutting down its servers

Running StellarGauge's servers, storage and backups costs money whether or not people use them. We may therefore withdraw StellarGauge, or any of its online features, and shut down the servers and services behind them, for any genuine reason, including because too few people use it, because it is no longer viable for us to run, or because a supplier we rely on withdraws or changes its service. If we do:

The sections on your content, feedback, our intellectual property, anonymised and aggregated information, disclaimers, limitation of liability, indemnity and governing law continue to apply after these terms end.

24. Disclaimers

To the fullest extent the law allows, StellarGauge is provided "as is" and "as available". We do not promise that it will always be available, uninterrupted, secure or error-free, that it will meet your particular needs, or that information it provides is complete or accurate. StellarGauge is not professional advice, and it is not designed to be relied on where its failure could lead to death, personal injury or serious damage to property or the environment. You are responsible for keeping your own copies of content that matters to you.

25. Limitation of liability

To the fullest extent the law allows, we are not liable for any loss that was not reasonably foreseeable, for loss of data, profit, revenue, business, goodwill or opportunity, or for indirect or consequential loss, arising from StellarGauge or these terms. Our total liability to you for all claims connected with StellarGauge or these terms is limited to the greater of the amounts you paid us for StellarGauge in the 12 months before the claim and 100 euro.

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law. If you are a consumer, nothing in these terms affects your statutory rights, including under the Consumer Rights Act 2022 and the Sale of Goods and Supply of Services Act 1980 in Ireland, or the mandatory consumer law of the country where you live.

26. Indemnity

You agree to compensate us for losses, damages and reasonable costs (including reasonable legal costs) that we incur because of a claim by a third party arising from your content, your breach of these terms or your breach of the law, to the extent that the claim was caused by you. If you are a consumer, this applies only as far as the law allows.

27. Changes to StellarGauge and to these terms

We may change StellarGauge, for example to add, change or remove features, or to meet legal, security or store requirements. We may also update these terms. When a change materially affects you, we will tell you in advance, in the app, by e-mail or on the store listing, normally at least 30 days before it takes effect, unless a change is needed sooner for legal or security reasons. The effective date (and version, where shown) at the top of these terms identifies the current version. If you keep using StellarGauge after a change takes effect, the updated terms apply. If you do not agree to a change, you can stop using StellarGauge and delete your account, and you can cancel any subscription as described in these terms.

28. Governing law and disputes

These terms are governed by the laws of Ireland, and the courts of Ireland have jurisdiction over any dispute arising from them or from StellarGauge. If you are a consumer living elsewhere in the EU, the EEA or the UK, you also keep the protection of the mandatory laws of your country and may bring proceedings in your own courts.

29. General

30. Contact

Perlicom Systems Ltd (company number 546999, Ireland). E-mail: support@perlicom.com. See also the StellarGauge Privacy Policy.

Perlicom Systems T/A StellarGauge